Credit repair & credit restoration

Credit Repair Merchant Account and Payment Processing.

Credit repair companies face payment processing hurdles, including regulatory oversight, subscription billing complexities, and high chargeback rates. Adaptiv focuses on offering merchant accounts tailored for credit repair firms and services. Our services ensure secure payment processing, cutting-edge fraud prevention, and efficient strategies to minimize chargebacks in the credit repair sector.

  • Declined elsewhere? Apply
  • CROA-ready monthly billing
  • Approval in 3–10 business days

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Tell us about your credit repair business. It's free to apply.

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Visa logoMastercard logoDiscover logoAmerican Express logoCiti Bank logoJCB logo
Visa logoMastercard logoDiscover logoAmerican Express logoCiti Bank logoJCB logo

What is a credit repair merchant account?

Credit repair, credit restoration and credit counseling

A merchant account is a specialized tool that enables credit repair companies to accept multiple payment options, including credit cards and contactless payments. Without this account, companies are limited in the payment options they can provide, which can frustrate clients.

However, accessing this vital payment tool can be difficult for certain industries, as traditional banks and processors consider them high-risk. Adaptiv is a high-risk merchant account provider, ensuring that credit repair firms can support their clients through seamless processing.

Credit repair businesses we approve

We work with every kind of credit repair and credit improvement business, from new solo firms to national credit restoration companies.

Approved

10
  • Credit repair companies

    Monthly or per-item billing

  • Credit restoration services

    Bureau disputes and creditor letters

  • Credit repair attorneys

    Law firms doing credit work

    MCC 8111

  • Credit counseling

    Budgeting and credit counseling

    MCC 7277

  • Debt settlement & relief

    Debt negotiation programs

    MCC 7277

  • Credit education & coaching

    Courses and one-on-one coaching

  • Business credit building

    Business credit profiles and coaching

  • Credit monitoring

    Monitoring and identity services

  • Credit builder programs

    Rent reporting and builder accounts

  • Credit repair software

    Credit repair CRM and dispute platforms

No card network code is written for credit repair. Credit counseling uses MCC 7277, and we set your code based on how your business works.

Key features and benefits of a high-risk credit repair merchant account

Secure high-risk accounts tailored to credit repair

Adaptiv's custom merchant accounts are tailor-made for credit repair companies, including features such as compliance support and subscription-based billing systems. Our payment gateways use the highest industry standards, including encryption and real-time monitoring to immediately address suspicious activity. Through this smooth transaction management, you can focus more attention on restoring credit histories and helping customers achieve their financial goals.

CROA compliance support

The Credit Repair Organizations Act (CROA) is often a major stumbling block for credit repair companies, especially as many banks expect their users to manage this on their own. However, we support your compliance efforts by providing documentation and disclosure templates. With our help, you can meet legal standards and maintain regulatory compliance with all your billing practices. This builds trust, keeps your accounts in good standing, and enables long-term growth.

Advanced chargeback prevention

Credit repair businesses face higher chargeback rates due to service expectations, misunderstandings, and subscription billing. Our comprehensive chargeback prevention tools include real-time transaction monitoring, automated dispute resolution, clear refund policies implementation, and pre-authorization verification systems specifically designed for credit repair merchants.

Recurring billing management

The credit repair industry has pivoted toward recurring billing models, enabling them to provide long-term support and ensuring better customer outcomes. We provide secure card detail storage and automatic recurring payments that run after each month's work is complete, as CROA requires, including a user portal so your customers can manage their subscriptions. Additionally, our clear documentation assistance will minimize conflicts and chargebacks, boosting your reputation.

Why credit repair businesses are considered high-risk

Regulatory restrictions, high-volume transaction patterns, and high chargeback ratios make banks and credit card processors unwilling to serve this industry. Some of these factors include:

  • Regulatory Scrutiny. Credit repair businesses operate under strict regulations, including the Credit Repair Organizations Act (CROA), creating compliance risks that concern payment processors.
  • Subscription-Based Model. Many credit repair services bill on a recurring basis with services delivered over time, creating a longer window for potential chargebacks.
  • Higher Chargeback Rates. The industry experiences higher chargeback rates due to customer expectations, service satisfaction issues, and the subjective nature of credit improvement results.
  • Industry Reputation Challenges. Due to some bad actors in the past, the entire industry faces additional scrutiny from financial institutions and payment processors.
  • Future Service Delivery. Credit repair results take months to show, which increases the risk of disputes if customer expectations aren't met.
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Why credit repair companies can't rely on Stripe or PayPal

Both list credit repair in their acceptable use policies, so a credit repair company that signs up can be shut down without notice, often with funds held.

Stripe & PayPalAdaptiv merchant account
Credit repair policyStripe prohibits it; PayPal prohibits certain credit repairUnderwritten for credit repair before you go live
BillingAccounts closed once reviewedMonthly billing after the work is done
Your accountPooled under the aggregatorYour own merchant account and MID
FundsCan be held when the account closesDeposited to your business bank account
Chargeback toolsBasic dispute handlingAlerts, RDR and 3D Secure set up for you
SupportA ticket queueA dedicated account manager

Essential features of quality credit repair merchant services

When selecting an account provider, businesses should look for the following key features:

  1. High-Risk Expertise. Choose providers like Adaptiv that specialize in high-risk merchant accounts and understand the unique challenges of the credit repair industry.
  2. CROA Compliance Support. Providers should offer guidance and tools to help maintain compliance with the Credit Repair Organizations Act and other relevant regulations.
  3. Chargeback Prevention. Comprehensive solutions help maintain acceptable chargeback ratios and protect your account status.
  4. Subscription Billing Capabilities. Support for recurring payments is essential for credit repair businesses billing monthly after the work is done.
  5. Secure Payment Gateway. A robust, PCI-compliant gateway ensures secure transaction processing and customer data protection.
  6. CRM Integration. The ability to integrate with popular credit repair cloud CRM systems streamlines operations and improves record-keeping.
  7. Competitive Processing Rates. Look for a provider with transparent pricing structures and competitive rates.

How to get a credit repair merchant account

The merchant account application and underwriting process looks at your business model, how you bill and your processing history rather than only your credit score. Here's what to have ready.

  • Business registration & EIN

    Plus your business license

  • Government-issued photo ID

    For the principal owner

  • Client contract

    Your CROA contract with the 3-day cancellation notice

  • CROA disclosure

    The consumer credit file rights statement

  • State registration & bonds

    Where your state requires them

  • Bank & processing statements

    Recent business bank and processing statements

  • Website & refund policy

    Pricing, billing terms and refund policy

  • Expected volume

    Estimated monthly transactions and average ticket

How it works

  1. 1

    Apply online

    Tell us about your credit repair business, how you bill and your monthly volume. It takes about a minute.

  2. 2

    Send your documents

    We collect your contract, disclosures and statements, and tell you exactly what's missing.

  3. 3

    Underwriting

    We review your business model and processing history, not just your credit score, and match you with the right bank.

  4. 4

    Set up billing

    We connect your gateway to your credit repair CRM, like Credit Repair Cloud, so clients are billed after each month's work is done.

  5. 5

    Start processing

    Go live with chargeback alerts in place. We watch your ratios and raise your limits as you grow.

Billing the way CROA requires

The Credit Repair Organizations Act decides when and how you can charge. Banks check your billing against it before they approve you.

Charge after the work is done

You can't charge or receive money for a service before it's fully performed. Bill monthly after the month's disputes and letters go out, or per completed item.

Contract and disclosures first

Give clients the CROA disclosure statement as a separate document, then a written contract with the total cost, the services and a bold 3-day cancellation notice.

Wait out the cancellation window

Clients can cancel without penalty until midnight of the third business day after signing. No work starts and no charge runs before then.

Selling by phone? Wait for results

Under the Telemarketing Sales Rule, you can't collect until you've shown the promised results on a credit report issued more than six months after they were achieved.

Best practices for credit repair businesses managing payment processing

Credit repair businesses can keep their own accounts in good standing by implementing these key strategies.

  • Clear Contracts. Develop contracts that clearly outline your terms, total cost and how long the work should take. CROA requires a written contract, and a clear one reduces dispute rates.
  • Detailed Documentation. Maintain comprehensive records of all customer authorizations, communications, and progress.
  • Proper Disclosures. Give clients the CROA disclosure statement as a separate document before they sign, and don't start work until the 3-day cancellation window has passed.
  • Proactive Customer Communication. Regular updates can reduce uncertainty and potential disputes.
  • Reasonable Performance Claims. Avoid guarantees or unrealistic promises about credit score improvements to reduce customer disappointment and chargebacks.

Stay compliant and keep chargebacks low

Banks look at your contract, your billing and whether your disputes stay under the card networks' limits.

  • No advance fees

    CROA bars charging for any service before it's fully performed. Bill after the work.

  • CROA contracts

    A written contract with total cost, services, timing and the 3-day cancellation notice, signed before work starts.

  • State laws

    California requires a $100,000 bond, Georgia bans for-profit credit repair, and many states require registration.

  • Honest claims

    Never promise a score or guaranteed deletions. Visa lets clients dispute credit repair charges as misrepresentation.

  • Monthly progress reports

    Send clients what you disputed and what changed each month. It's your best chargeback evidence.

  • CFPB enforcement

    Lexington Law was ordered to pay about $2.7 billion for charging advance fees.

The Adaptiv advantage for high-risk business models

Adaptiv's payment processing solutions address common obstacles in this industry to provide a streamlined, stress-free experience, both for you and your customers. Our experts offer customized strategies to improve your revenue, build trust, and ensure compliance with all necessary regulations.

When partnering with Adaptiv, credit repair agencies enjoy benefits such as:

  • Specialized high-risk merchant accounts with competitive rates
  • CROA compliance guidance and support
  • Advanced fraud detection and prevention tools
  • Comprehensive chargeback management systems
  • Secure recurring billing and subscription management
  • Integration capabilities with popular credit repair software
  • Dedicated account managers with credit repair industry expertise
  • 24/7 customer support for immediate assistance

Adaptiv's secure, efficient, and reliable processing solutions are customized to meet your exact specifications. We've built our business model on enabling high-risk businesses to thrive while still meeting regulatory standards. This not only reduces interruptions but keeps your account in good standing, building trust with all your stakeholders.

Why choose our credit repair merchant account

  • Specialized merchant accounts for credit repair and credit restoration businesses
  • A clear approval process designed for high-risk credit repair companies
  • Competitive processing rates for the credit repair industry
  • CROA compliance support and documentation assistance
  • Comprehensive chargeback mitigation and dispute management
  • Secure payment gateway with subscription billing capabilities
  • Integration with popular CRM systems for credit repair businesses
  • Advanced fraud prevention tools to protect your business
  • Recurring billing support for subscription credit repair services
  • Dedicated account managers with credit repair industry expertise
  • 24/7 customer support for credit repair business payment issues
  • PCI DSS compliant payment processing solutions
Testimonials

What Our Credit Repair Clients Say

See why so many people choose Adaptiv as their credit card processing company.

“After being rejected by multiple payment processors, Adaptiv provided our credit repair company with a reliable merchant account that handles our subscription billing perfectly. Their chargeback prevention tools have saved us thousands.”
Jen ParsonsCredit Solutions Pro
“The CROA compliance guidance from Adaptiv has been invaluable for our business. We now process payments with confidence knowing our billing practices meet regulatory requirements, and their support team responds immediately whenever we have questions.”
Michael FranksonCredit Score Experts
“As a growing credit repair business, we needed a solution that could handle subscription billing securely and scale with us. Adaptiv delivered exactly what we needed - reliable processing with robust fraud protection tools.”
Rob DavidsonCredit Restoration Partners
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Credit repair merchant account FAQs

Credit repair processing basics7

What is a merchant account, and how does it work?

These accounts enable you to accept credit card payments. When a client makes a payment, the funds are transferred from their account to yours through a secure payment gateway. After the transaction is settled, the money is deposited into your business bank account.

Why are credit repair businesses considered high-risk by payment processors?

There are several reasons why traditional merchant account providers often refuse to underwrite accounts for credit repair companies. These businesses have higher chargeback ratios because clients may be dissatisfied with the work.

This business type handles sensitive consumer data, such as credit reports, Social Security numbers and ID documents, in order to review reasons for negative marks on credit reports. Handling a client's information and communicating with the credit bureaus on their behalf significantly increases the risk of data breaches or fraud.

Stringent regulations and a poor industry reputation can also lead providers to see these businesses as high-risk, even when they provide exceptional service. Our merchant services are tailored to high-risk industries like credit repair so that you can maximize profits while building trust with your customers.

What are the main benefits of using a dedicated high-risk merchant account?

There are numerous benefits to using a dedicated account:

  • Process Payments. Allow users to pay via credit card and mobile wallets.
  • Compliance Support. Industry experts can guide you through changing regulations to ensure you are always up to date. Meticulous documentation and compliant templates also streamline your onboarding process with new users.
  • Reduce Chargeback Ratios. Quickly intervene in disputes to prevent a negative reputation with credit card agencies.
  • Improve Cash Flow. Monthly billing after the work is done keeps revenue steady and enhances user satisfaction.
  • Data Security. PCI-DSS compliant solutions keep data safe, which prevents serious issues like data breaches.
  • Technical Support. With expert guidance, you can immediately resolve any issues and gain access to enhanced insights about your revenue, processes, and regulatory compliance.
Does credit repair payment processing work with my CRM?

Yes. Our gateway connects to popular credit repair CRM systems, including Credit Repair Cloud, so clients are billed automatically after each month's work. You can also take payments over the phone with a virtual terminal and accept credit cards, debit cards and ACH.

What MCC do credit repair companies use?

There isn't one written for credit repair. The closest is MCC 7277 Counseling Services, which covers credit, debt and personal counseling. We set your code during underwriting based on how your business works.

Can I use Stripe or PayPal for credit repair?

Usually not. Stripe lists credit repair and counseling services as prohibited, and PayPal prohibits certain credit repair and debt settlement services. A dedicated high-risk merchant account is the reliable option.

Do you work with credit repair attorneys and law firms?

Yes. Law firms that do credit repair work often process under MCC 8111 Legal Services, and we approve them along with credit repair companies, credit counselors and credit coaching businesses.

Getting approved4

How can Adaptiv Payments help credit repair companies get approved quickly?

Our streamlined application process prioritizes what truly matters: your expected revenue and an established history of responsible financial management. Our team will review your business model, examine your processing history, and review your security measures rather than focusing entirely on your credit score. This way, you don't simply get access to reliable processing, but personalized support to help grow your business.

What documents are required to apply for a new merchant account?

To apply for an account, please provide the following details:

  • Business registration documents, including EIN and business license
  • Government ID for principal owner
  • Physical address and website
  • Estimated monthly transaction volume
  • Business bank account statements and processing statements
  • Financial statements
  • Compliance records, including data security
  • Return and refund policy

Our industry experts will work with you to explain what documents you'll need and provide you with an update on when your account will be available. Many businesses can be approved within 3–10 business days, but we will provide a personalized timeline based on the information you provide.

Can I get approved if another processor shut me down?

Often, yes. Many credit repair companies come to us after a processor closed their account. We look at why it happened and what's changed. We also work with merchants on the MATCH list.

Will I need a reserve?

It depends on your history and how you bill. New companies and a high chargeback history can mean a rolling reserve. Credit repair companies with clean processing history often start with a low reserve or none.

Billing and CROA7

Can I accept recurring or subscription payments for credit repair services?

Yes. We can securely store payment information and bill clients monthly or per completed item. Under CROA you can only charge for work that's already been fully performed, so bill after each month's work rather than quarterly or annually in advance.

Can I charge clients before the work is done?

No. The Credit Repair Organizations Act bars a credit repair company from charging or receiving any money for a service before that service is fully performed. That's why most companies bill monthly after the month's work, or per completed item.

Do clients have a right to cancel?

Yes. Under CROA a client can cancel without penalty before midnight of the third business day after signing, and you can't start work until that window has passed. The cancellation notice has to be in the contract, in bold.

What does a CROA contract need to include?

A written contract signed before any work starts, with the total amount the client will pay, a full description of the services, how long they should take, any guarantees, your business name and address, and the 3-day cancellation notice. The CROA disclosure statement goes to the client as a separate document before they sign.

What if I sell credit repair over the phone?

The FTC's Telemarketing Sales Rule is stricter. You can't collect payment until the promised time frame has passed and you've given the client a credit report, issued more than six months after the results were achieved, that shows the results you promised.

Do states regulate credit repair companies?

Many do, through credit services organization laws. California requires a $100,000 surety bond, and Georgia bans for-profit credit repair outright, with exceptions such as nonprofits and attorneys. Check the rules in each state where your clients live.

Is the CFPB enforcing these rules?

Yes. In 2023 a court ordered Lexington Law and its affiliated companies to pay about $2.7 billion in redress and more than $60 million in penalties for charging illegal advance fees, and banned them from telemarketing credit repair for 10 years. Banks remember cases like this when they underwrite.

Chargebacks3

How does Adaptiv Payments protect against chargebacks and fraud in credit repair transactions?

We help companies reduce chargebacks through next-level security, including encryption, address verification, and real-time transaction monitoring. Our behavioral analysis tools identify suspicious patterns and enable you to intervene quickly in customer disputes.

What chargebacks do credit repair companies get?

Mostly "not as described" disputes from clients who expected faster or bigger results. Visa lets cardholders dispute credit repair charges as misrepresentation, so your signed contract, disclosures, dispute letters and progress reports are your evidence.

What chargeback ratio will get my account shut down?

Visa's VAMP program flags merchants at a 1.5% fraud-and-dispute ratio with at least 1,500 disputes and fraud reports in a month, and Mastercard starts at 1.5% and 100 chargebacks. Banks act well before that, so aim to stay under 1%.

Still have questions?

Reach out and our team will get you a plain-English answer.

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