Recurring billing is the heart of a gym's revenue, and the source of most of its chargebacks. A few habits keep members paying and disputes down.
Show the terms before they join
Show the price, billing date, contract length and how to cancel before you take payment, separate from your general terms, and get the member's consent.
Let members cancel the way they joined
Visa requires online cancellation for members who signed up online, and several states require it too. A two-click cancel costs less than a chargeback.
Keep cards current
An account updater refreshes expired and replaced cards, and smart retries stay within Visa's limit of 20 attempts in 30 days.