Hemp, CBD & cannabis businesses

Marijuana Merchant Account and Payment Processing.

Cannabis businesses face unique challenges, including complex regulations, banking restrictions, and higher chargeback rates. Adaptiv Payments helps you overcome these hurdles through our reliable high-risk merchant accounts, specially designed for hemp and CBD brands, smoke shops, grow suppliers and other cannabis-related businesses.

  • Hemp & CBD card processing
  • ACH for licensed dispensaries
  • Smoke shops & grow suppliers

Apply in 60 seconds

Tell us about your cannabis business. It's free to apply.

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With a cannabis merchant account from Adaptiv Payments, you'll enjoy secure transaction processing, advanced fraud protection, and effective compliance strategies tailor-made for your needs.

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What is a cannabis merchant account?

Hemp, CBD, accessories, grow supplies and cannabis services

Because of federal law, Visa and Mastercard don't allow card payments for THC cannabis, and many traditional institutions won't work with cannabis-related businesses at all. A cannabis merchant account is a high-risk account designed for the businesses that can take cards, like hemp and CBD brands, smoke shops, grow suppliers and cannabis service companies. This lets you accept payments online and in-person.

Cannabis businesses we approve

From hemp and CBD brands to smoke shops, grow suppliers and cannabis tech companies, we work with every cannabis-related business that can take cards.

Approved

11
  • Hemp & CBD brands

    Oils, topicals and edibles within hemp limits

    MCC 5499

  • Online CBD stores

    E-commerce and subscriptions

    MCC 5499

  • Smoke & head shops

    Glass, papers, vaporizers and accessories

    MCC 5993

  • Hydroponics & grow supplies

    Lights, nutrients and equipment

    MCC 5261

  • Cannabis software & POS

    Seed-to-sale, POS and compliance tools

    MCC 7372

  • Cannabis consultants

    Licensing and compliance services

    MCC 7392

  • Packaging & labeling

    Child-resistant packaging and labels

  • Security services

    Cameras, guards and cash logistics

  • Cannabis education & events

    Courses, expos and conferences

  • Hemp farms & processors

    Hemp biomass and extraction

  • Licensed dispensaries

    ACH and pay-by-bank payments

Licensed dispensaries can't accept Visa or Mastercard for THC products, so we work with them on ACH and pay-by-bank payments. CBD retailers use MCC 5499, smoke shops 5993 and grow suppliers 5261.

Key features and benefits of a cannabis merchant account

Cannabis merchant accounts

Due to federal law and state regulations surrounding cannabis products, these merchants often struggle to find banks and credit unions that will offer merchant services. And for THC products, Visa and Mastercard don't allow card payments at all, so the right setup depends on what you sell.

Adaptiv's merchant service accounts are custom-designed for hemp, cannabis-related, and CBD product manufacturers and retailers. You receive expert support for navigating regulatory changes and industry risks. Not only does this ease cannabis payment processing, but it also provides a better customer experience than only accepting cash payments.

Regulatory know-how

With so much uncertainty surrounding this industry, cannabis dispensaries can feel like they're living in a regulatory Wild West. Adaptiv has a deep understanding of state and federal cannabis rules. Our payment processing solutions keep your payments on the rails the card networks allow as the laws change, so you can focus on providing great customer service.

Advanced chargeback prevention

Due to the nature of this industry, hemp and CBD card processing can involve higher chargeback ratios than many processors are comfortable with. Product disputes, fraud, delivery issues, and online transactions mean merchants have limited options.

We built our cannabis payment solutions to address these issues, including real-time transaction monitoring, automated dispute resolution, clear refund policies, and identity verification. You'll enjoy a processing experience tailored to your needs, thereby enhancing customer satisfaction.

E-commerce integration

Our payment gateway solutions integrate effortlessly with popular e-commerce platforms and online storefronts for hemp, CBD and accessories. Secure, convenient online payments help you boost cash flow.

Why cannabis is classified as high-risk

The cannabis industry faces several significant challenges that result in its classification as high-risk in the payment processing world:

  • Legal Complexity. Adult-use marijuana is still a Schedule I controlled substance federally, state-licensed medical marijuana moved to Schedule III in April 2026, and states set their own rules. Because of this, the card networks don't allow THC sales, and many processors avoid cannabis-related businesses entirely.
  • Banking Restrictions. It may be more challenging to open a bank account with traditional institutions due to the legal uncertainty.
  • Chargeback Vulnerability. Online hemp and CBD sales draw disputes from card-not-present fraud, delivery problems, and product satisfaction issues.
  • Evolving Regulatory Landscape. Constantly changing state and federal regulations require adaptable payment processing that can maintain compliance.
  • Reputational Risk. Financial institutions may perceive association with cannabis as carrying reputational risk, despite growing public acceptance.
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Why cannabis businesses outgrow Stripe, Square and PayPal

Stripe, Square and PayPal all prohibit marijuana, and most treat related businesses as a risk. A merchant account underwritten for hemp, CBD and accessories gives them a stable home.

Stripe, Square & PayPalAdaptiv merchant account
Hemp & CBDStripe restricts it; Square ends CBD on Oct 15, 2026Underwritten for CBD within hemp limits
Accessories & grow suppliesParaphernalia prohibited or restrictedApproved, with registration for online smoke shops
Related businessesSquare bans sellers connected to cannabisSoftware, consulting and services approved
Your accountPooled under the aggregatorYour own merchant account and MID
Chargeback toolsBasic dispute handlingAlerts, RDR and 3D Secure set up for you
SupportA ticket queueA dedicated account manager

Essential features of quality cannabis merchant accounts

When selecting a cannabis merchant account provider, cannabis businesses should prioritize these key features:

  1. Industry-Specific Expertise. Choose providers like Adaptiv that understand the unique challenges of the cannabis industry.
  2. Regulatory Compliance Focus. Look for processors who stay up to date with evolving regulations and can help your business maintain compliance across multiple jurisdictions.
  3. Robust Fraud Protection. Strong fraud detection tools are essential for identifying potential issues before they result in chargebacks or compliance problems.
  4. Chargeback Prevention Systems. Effective chargeback management is critical for maintaining acceptable ratios and preserving your processing capabilities.
  5. E-commerce Integration. Seamless integration with e-commerce platforms that allow hemp and CBD ensures smooth online sales processing.
  6. Banking Relationships. Processors with established relationships with cannabis-friendly financial institutions provide more stable processing solutions.
  7. Competitive Processing Rates. While high-risk accounts typically have higher fees, finding reasonable rates is crucial for profitability in the competitive cannabis market.

Payments for licensed dispensaries

If you sell THC products from a licensed dispensary, card payments aren't available, medical or adult-use. We work with licensed dispensaries on ACH and pay-by-bank payments instead. Here's how dispensary payments work.

Cash, managed safely

Most dispensary sales are still cash, with armored-car pickup and cash-management services from cannabis-friendly banks.

Pay-by-bank (ACH)

Customers pay from their bank account at checkout or in store, through banks that serve cannabis businesses under FinCEN's guidance. We set up ACH and pay-by-bank for licensed dispensaries.

Skip the workarounds

"Cashless ATM" and PIN debit setups code purchases as ATM withdrawals, which breaks card network rules. Mastercard told its banks to shut them down in 2023.

How to get a cannabis merchant account

We review what you sell, your licenses and your processing history. Here's what to have ready.

  • Business license & EIN

    Plus articles of incorporation

  • Government-issued photo ID

    For every owner with 25% or more

  • State hemp or cannabis license

    Where your state requires one

  • Certificates of analysis

    From an ISO 17025 lab, showing total THC

  • Product list & labels

    With no disease or health claims

  • Website & age gate

    Checkout screenshots and ship-to states

  • Supplier invoices

    For the products you sell

  • Bank & processing statements

    Your last three to six months

How it works

  1. 1

    Apply online

    Tell us about your cannabis-related business and what you sell. It takes about a minute.

  2. 2

    Send your documents

    We collect your licenses, lab results and statements, and tell you exactly what's missing.

  3. 3

    Underwriting

    We confirm your products can take cards and match you with a bank that approves them.

  4. 4

    Set up your payments

    We connect your store or POS, age checks and fraud tools, with a descriptor customers recognize.

  5. 5

    Start processing

    Go live with chargeback alerts in place. We watch your ratios and raise your limits as you grow.

Hemp and CBD after December 11, 2026

Hemp and CBD can take cards, but the federal definition of hemp changes on December 11, 2026.

The new hemp limits

Hemp must have no more than 0.3% total THC and no more than 0.4 mg of total THC per container. Delta-8, THCA flower and most hemp THC drinks and gummies become marijuana.

Test every batch

Certificates of analysis from an ISO 17025 lab, showing total THC, are what underwriters and customers check.

Ship only where it's legal

State rules on hemp, CBD and age limits vary, so block states where your products aren't allowed.

Payment processing strategies for cannabis merchants

Implement these approaches to optimize payment processing and reduce issues for your cannabis business:

  • Comprehensive Documentation. Maintain detailed records of all transactions, licenses, compliance efforts, and customer verifications to demonstrate regulatory adherence.
  • Clear Product Descriptions. Provide accurate, detailed descriptions of all products to reduce misunderstandings that could lead to disputes or chargebacks.
  • Customer Verification Procedures. Implement thorough age verification and identity confirmation processes for all transactions to ensure compliance with regulations.
  • Transparent Policies. Clearly communicate shipping, return, and cancellation policies to customers to set proper expectations and reduce disputes.
  • Multi-layered Security. Employ advanced security measures for online transactions to protect customer data and reduce fraud attempts.
  • Compliance Monitoring. Regularly review and update your compliance procedures to adapt to changing regulations in the cannabis industry.
  • Alternative Payment Options. Offer multiple payment methods to accommodate customers who may not be able to use traditional credit cards for cannabis purchases.

Stay compliant and keep chargebacks low

Banks look at what you sell, your licenses and lab results, and whether your disputes stay under the card networks' limits.

  • Licenses on file

    State hemp, cannabis or business licenses current for every location.

  • Batch lab results

    Certificates of analysis showing total THC within hemp limits.

  • Age verification

    21+ checks at checkout and at delivery or pickup.

  • Ship-to rules

    Block states where your products aren't allowed.

  • No health claims

    No claims that products treat or cure conditions.

  • Clear descriptors

    Your brand name on statements prevents "I don't recognize this" disputes.

The Adaptiv advantage for cannabis merchant accounts

Adaptiv specializes in providing payment solutions for cannabis businesses with a deep understanding of the industry's unique challenges. Our team of payment experts is well-versed in industry regulations and the specific needs of cannabis merchants. With Adaptiv, cannabis businesses receive:

  • Specialized merchant accounts with competitive rates
  • Regulatory compliance guidance and support
  • Advanced fraud detection and chargeback prevention tools
  • Seamless integration with hemp and CBD e-commerce platforms
  • Guidance on banking and pay-by-bank options
  • Dedicated account managers with cannabis industry expertise
  • 24/7 customer support for immediate assistance

When you partner with Adaptiv for your cannabis merchant account needs, you gain access to secure and reliable payment processing specifically designed for the cannabis industry. Our focus on high-risk industries ensures your business can process payments legally and efficiently while navigating the complex regulatory landscape. Let us handle your payment processing challenges so you can focus on growing your cannabis business and serving your customers with confidence.

Why choose our cannabis merchant account

  • Specialized merchant accounts for cannabis and hemp retailers
  • A clear approval process for high-risk sectors
  • Competitive processing rates for the cannabis industry
  • Advanced fraud prevention tools for online transactions
  • Comprehensive chargeback protection and dispute management
  • Seamless integration with hemp and CBD e-commerce platforms
  • Regulatory compliance expertise and guidance
  • Secure payment gateway for online hemp and CBD sales
  • Banking relationships that understand the cannabis industry
  • Dedicated account managers with cannabis industry expertise
  • 24/7 customer support for cannabis business payment issues
  • PCI DSS-compliant processing
Testimonials

What Our Cannabis Clients Say

See why so many people choose Adaptiv as their credit card processing company.

“We have got our online hemp store a reliable merchant account Adaptiv when we had been rejected by numerous traditional processors. We have found their compliance guidance invaluable as we work to navigate this industry, which is so complex.”
Robert GreenNatural Hemp Solutions
“The payment gateway integration was seamless with our e-commerce platform. We now process payments reliably, and their support team understands the unique challenges we face in the cannabis industry.”
Michelle JohnsonPremium CBD Market
“As an online retailer of hemp products, we needed a solution that could handle transactions securely while navigating complex regulations. Adaptiv delivered exactly what we needed - reliable processing with expert industry knowledge.”
James WilsonGreen Wellness Collective
Get startedJoin merchants who picked Adaptiv

Cannabis merchant account FAQs

Cannabis processing basics8

What is a cannabis merchant account, and how does it work?

A cannabis merchant account lets hemp, CBD and other cannabis-related businesses accept debit and credit cards online and in person.

Merchant accounts serve as a bridge between the customer's bank account and your business account. When a customer pays by card, the payment is authorized in real time, and once it settles, the funds are deposited into your business bank account.

However, many traditional institutions will not process payments for cannabis businesses due to the legal risk. As such, these merchants need a specialized account tailored to their unique needs, such as a cannabis merchant account from Adaptiv Payments.

Can cannabis businesses legally accept credit and debit card payments?

Not for THC products. Visa and Mastercard don't allow card payments for marijuana, medical or adult-use, even after state-licensed medical marijuana moved to Schedule III in April 2026. Hemp-derived CBD within the legal limits and cannabis-related products like accessories and grow supplies can take cards.

However, this does not mean that you have no options. Licensed dispensaries rely on cash and pay-by-bank (ACH) apps through banks that serve cannabis businesses. Avoid "cashless ATM" and PIN debit workarounds: they code purchases as ATM withdrawals, which breaks card network rules, and Mastercard told its banks to shut them down in 2023.

Our merchant accounts allow you to customize what types of payment methods you will accept. By adding greater variety and flexibility, you can help customers find exactly what they need and enjoy a seamless payment experience.

Can you set up ACH payments for my dispensary?

Yes. Licensed dispensaries can't take Visa or Mastercard for THC products, so we work with them on ACH and pay-by-bank payments, where customers pay straight from their bank account through a cannabis-friendly bank. Tell us about your license, locations and monthly volume, and we'll walk you through the setup for in-store and online orders.

What MCC do cannabis-related businesses use?

There's no cannabis MCC in the US. CBD retailers use 5499, smoke shops 5993, grow and hydroponic supply stores 5261, cannabis software companies 7372 and consultants 7392. Smoke shops selling online need card network registration under 5993.

Can I use Stripe, Square or PayPal for a cannabis business?

Not for THC. Stripe prohibits cannabis products and dispensaries and only restricts CBD with negligible THC, Square doesn't allow marijuana or related items, and PayPal prohibits controlled substances and drug paraphernalia. A merchant account underwritten for hemp, CBD and accessories is the stable option.

Which payment processor is best for CBD merchants?

One that underwrites CBD on purpose, not one that tolerates it until the next review. Look for a merchant account in your own name, a bank that approves hemp products, chargeback alerts and clear reserve terms. Our CBD merchant account page covers what CBD industry underwriters ask for, from lab results to a voided check for your deposit account.

Can a cannabis business have a bank account?

Yes. Many banks and credit unions serve cannabis companies under FinCEN's guidance, with extra due diligence and reporting, and hemp and CBD businesses can usually bank like any other retailer. A business bank account is also what ACH payments settle into, so cannabis operators need one before they can take pay-by-bank payments.

Are cannabis merchant accounts available for online and retail stores?

Yes, for hemp and CBD products and cannabis accessories. If you have a retail store, we can set up Point of Sale (POS) systems that allow quick and compliant purchasing. We also work with online stores to create robust fraud detection measures, including AVS, 3D Secure, and age verification. Licensed dispensaries selling THC products can't accept Visa or Mastercard, so they use cash and pay-by-bank options. Our experts will guide you to the right solutions for your needs.

Getting approved4

What are the requirements to get approved for a cannabis merchant account?

To get approved for a merchant account, you must provide all of this information with your application.

Active Business License: You must have a state business license, plus a state hemp or cannabis license where your state requires one. Include a detailed business plan and your EIN, issued by the IRS. You'll also want to provide proof of insurance and your registered business location.

Legal Compliance: Ensure that your products are properly labeled with a Certificate of Analysis (COA) for every batch. Do not make health claims in any marketing or packaging. You will also need to have age verification measures in place.

Financial Documents: Provide at least three months of bank statements and three months of processing statements, if available.

Your processor may ask for additional information, such as articles of incorporation, financial statements, or statements from your third-party laboratory. By working closely with our experts, you can get your account up and running faster.

Can I get approved if another processor shut me down?

Often, yes. Many cannabis-related businesses come to us after a processor closed their account. We look at why it happened and what's changed. We also work with merchants on the MATCH list.

Will I need a reserve?

It depends on what you sell and your history. New online CBD brands and smoke shops selling online often have a rolling reserve at first. Grow suppliers, software and service companies with clean history often start with a low reserve or none.

Do I need age verification?

Yes. Adult-use cannabis requires buyers to be 21 or older, and several states set 21 as the minimum age for hemp and CBD too. Use an age gate and verification at checkout, and check ID at delivery or pickup.

Federal law and the rules4

Is marijuana Schedule III now?

Only part of it. Since April 28, 2026, marijuana in FDA-approved products and marijuana sold under a state medical marijuana license is Schedule III. Adult-use marijuana is still Schedule I, and the DEA hearing on rescheduling the rest hasn't produced a final rule. Neither change lets card networks accept THC sales.

Will hemp products still qualify after December 11, 2026?

Not all of them. From December 11, 2026, federal hemp must have no more than 0.3% total THC and no more than 0.4 mg of total THC per container. Delta-8, THCA flower and most hemp THC drinks and gummies stop being hemp and become marijuana. CBD products within the limits still qualify. Our CBD merchant account page covers the details.

Has the SAFE Banking Act passed?

No. The SAFE Banking Act was reintroduced in June 2026 and hasn't moved past introduction. Banks that serve marijuana businesses still follow FinCEN's 2014 guidance, which requires due diligence and special suspicious activity reports.

Why do cannabis or CBD businesses need a high-risk merchant account?

A marijuana business needs these specialized merchant services because many traditional banks and credit unions will not work with cannabis. The evolving legal landscape and patchwork of state legislation make it difficult to stay compliant, and many institutions worry about reputational risks if they accept cannabis-related businesses.

Another concern is chargebacks from card fraud on online orders. Consumers may be unhappy with the quality of the products they receive, or they may perpetrate "friendly fraud," which is when they request chargebacks despite being satisfied with the product.

Chargebacks3

How does Adaptiv Payments help reduce chargebacks for cannabis transactions?

We use a variety of methods to reduce chargebacks. One of these is continuous fraud monitoring, which uses algorithms to identify suspicious purchases. For example, if one account makes a number of purchases very close together, this could suggest fraud.

We can help you implement 3D Secure, which asks the cardholder's bank to verify the buyer, often with a one-time code. Another option is the Address Verification System (AVS), which checks the address the buyer enters against the card's billing address. A mismatch could suggest fraud.

Our team will work with you to find the right chargeback mitigation tools for your business model, helping you stay safe and compliant.

What chargebacks do hemp and CBD businesses get?

Mostly card-not-present fraud, "not received" claims on shipped orders, and "not as described" claims about products. 3D Secure, tracking with delivery confirmation, and certificates of analysis that match your product pages win most of them.

What chargeback ratio will get my account shut down?

Visa's VAMP program flags merchants at a 1.5% fraud-and-dispute ratio with at least 1,500 disputes and fraud reports in a month, and Mastercard starts at 1.5% and 100 chargebacks. Banks act well before that, so aim to stay under 1%.

Still have questions?

Reach out and our team will get you a plain-English answer.

Contact us

Start Accepting Payments with Adaptiv Payments Today

Contact us with your business name and phone number and our cannabis payments specialist will be in touch within one business day to have you processing payments in just a few business days.

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