Kratom & kava sellers

Reliable Kratom Merchant Accounts for Secure Online Payment Processing.

Navigating the complexities of high-risk payment processing can be difficult, but it should not stand between you and growing your Kratom business.

  • No setup fees
  • Credit, debit & eCheck
  • Approval in a few business days

Apply in 60 seconds

Tell us about your kratom business. It's free to apply.

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Our reliable Kratom merchant accounts give you a secure payment gateway that supports both credit card payments and eCheck transactions.

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What is a kratom merchant account?

Kratom retailers, fulfillment, wholesale, private label and lab testing

A Kratom merchant account is an industry-specific payment solution that is designed for businesses that sell Kratom products and operate within high-risk industries. Unlike a standard merchant account, these accounts connect you with banks and payment processors that keep the legal status and unique challenges of Kratom sales in mind. Adaptiv kratom accounts enable you to accept credit card payments, debit card transactions, and eChecks through a secure & reliable payment gateway that meets the strict data security and regulatory compliance standards that the kratom industry demands.

Because the Kratom industry faces greater scrutiny, a dedicated Kratom merchant account comes with built-in fraud protection, chargeback protection, and rolling reserve options. These advanced tools and services will help protect your business from unexpected freezes while preserving your cash flow. With Adaptiv Payments you’ll benefit from fast approvals, transparent pricing, and easy integration suited to your business model.

By choosing a Kratom merchant services provider with years of experience in high-risk payment processing, you gain access to a reliable payment processing solution tailored for Kratom vendors. You’ll work with domestic banks and compliant service providers who understand both Southeast Asia sourcing and U.S. markets, ensuring your payment processing needs are met.

Kratom businesses we approve

We work with every kind of kratom and kava business, from online vendors to importers and wholesalers.

Approved

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  • Kratom leaf & powder

    Whole leaf, powder, stems and roots

    MCC 5499

  • Capsules & tablets

    Lab-tested and labeled by batch

    MCC 5499

  • Kratom extracts

    Labeled with mitragynine and 7-OH content

    MCC 5499

  • Kratom teas & infusions

    Loose tea, tea bags and blends

    MCC 5499

  • Ready-to-drink beverages

    Kratom shots and bottled drinks

    MCC 5499

  • Kava & kratom bars

    Bars, lounges and to-go drinks

  • Online kratom stores

    Shopify, WooCommerce and custom checkouts

    MCC 5499

  • Smoke shops & retail stores

    In-store, online or both

    MCC 5993

  • Importers & wholesalers

    Bulk kratom sourced from Southeast Asia

    MCC 5499

  • Private label & fulfillment

    Brands, co-packers and fulfillment centers

    MCC 5499

  • Subscribe & save programs

    Monthly auto-ship with clear terms

    MCC 5499

There's no kratom-specific merchant code. Most kratom sellers process under MCC 5499 or 5999, and smoke shops use 5993.

The importance of kratom merchant accounts for your business

Unique Challenges in the Kratom Industry

Shifting regulatory changes, complex legal issues, and elevated fraud and chargeback risks in the Kratom industry cause merchants to encounter unique challenges, that leave standard credit card processors hesitant to support Kratom sellers. A few key challenges of the kratom industry are:

  • Navigating Payment Processor Roadblocks: Explore how banks and credit-card gateways categorize kratom as “high risk,” the extra fees and documentation they demand, and proven tactics merchants use to secure reliable payment solutions.
  • Ensuring Batch-to-Batch Consistency: The variability of alkaloid content from different harvests or regions, quality-control protocols (e.g., third-party lab testing), and lack of transparent sourcing can all affect your payment processing stability.
  • Juggling Conflicting Regulations: We understand state-level bans and local ordinances versus the FDA’s evolving stance and can give practical tips for staying compliant while scaling shipping operations.
  • Combating Public Misconceptions: The stigma surrounding kratom, confusion with opioids, and sensationalized headlines make traditional processors shy away from taking on kratom clients. We are experts in producing effective educational content strategies used to inform buyers responsibly.
  • Building a Resilient Supply Chain: Challenges like monsoon season harvest delays and import/export bureaucracy can make supply chain a real pain. Direct relationships with farmers and forward-stocking can shield your business from disruptions.

At Adaptiv we understand these issues and are ready to get you processing online payments ASAP.

Apply today

Why kratom vendors outgrow Stripe, Square and PayPal

Kratom isn't named in most of their terms, but it falls under their rules on drug-like products and nutraceuticals. Accounts get approved at signup and frozen once volume grows.

Stripe, Square & PayPalAdaptiv merchant account
Kratom policyStripe bans drug-like products; Square has said it doesn't allow kratom; PayPal limits accountsUnderwritten for kratom before you go live
KavaProhibited by Stripe by nameApproved for kava bars and products
Shopify storesShopify Payments won't process kratomConnects through a third-party gateway
Account freezesSudden holds and frozen payouts are commonTerms agreed up front, including any reserve
Your accountPooled under the aggregatorYour own merchant ID (MID)
Chargeback toolsBasic dispute handlingAlerts, RDR and 3D Secure set up for you
SupportA ticket queueA dedicated account manager

Top features of kratom payment processing solutions

What to Look for in a High-Risk Merchant Account Provider

When evaluating Kratom payment processing solutions, it’s essential to partner with a high-risk merchant account provider that understands the unique challenges of your business and delivers robust, reliable services. Look for a provider offering:

  • Specialized Kratom merchant accounts approved by domestic banks familiar with high-risk industries
  • Secure payment gateway supporting credit card payments, debit card acceptance, and eCheck settlements
  • Advanced fraud protection and comprehensive chargeback protection to minimize revenue loss
  • Fast approvals and transparent pricing with no hidden fees or unexpected reserves
  • Easy integration with WooCommerce, retail store POS systems, and other e-commerce platforms
  • Optional rolling reserve structures and legal compliance monitoring to safeguard your cash flow

Choosing a provider with these features ensures your Kratom sales stay uninterrupted, letting you focus on growing your business with confidence.

Adaptable Solutions for Small Businesses and High Volume Sellers

Adaptiv Payments delivers adaptable solutions to meet your business needs. Enjoy scalable pricing models, fast approvals for credit card and eCheck transactions, and fraud protection and chargeback protection to safeguard your cash flow. Our secure payment gateway integrates seamlessly with online shopping carts or retail POS systems. We offer optional rolling reserve structures and transparent pricing to ensure you always know where you stand.

What you need to apply

Underwriters want to see lab-tested products, honest labels and a website that follows state rules. Send these together and approval moves faster. Our guide on how to sell kratom online covers the setup.

  • Business registration & EIN

    Articles of incorporation and your IRS EIN letter

  • Owner ID

    Photo ID for every owner with 25% or more

  • Voided check or bank letter

    For the account your deposits go to

  • Bank statements

    Your last three months of business statements

  • Processing statements

    Last three to six months, if you've taken cards

  • Batch lab results

    Third-party tests for alkaloids, heavy metals and microbes

  • Product labels

    Mitragynine and 7-OH content on every label

  • State registrations

    Where your state requires a kratom license or registration

  • Sourcing details

    Where your kratom is grown, imported and packed

  • A compliant website

    21+ age gate, no health claims and banned states blocked

How approval works

  1. 1

    Apply online

    Tell us about your products, where you ship and your expected volume. It takes a few minutes.

  2. 2

    Underwriting review

    We check your lab results, labels, website and processing history, and fix anything a bank would question before your file goes in.

  3. 3

    Approval & setup

    You get your merchant ID, gateway and virtual terminal, connected to your store or checkout.

  4. 4

    Start processing

    Go live with chargeback alerts in place. We watch your ratios and raise your limits as you grow.

Merchant category codes for kratom transactions

To process online sales smoothly and ensure accurate fee structures, payment processors assign an Merchant Category Code (MCC) to businesses based on their product or service. The correct MCC is important especially for kratom sellers. There’s no dedicated “kratom” code, so most payment processors classify kratom products under one of these general supplement or specialty retail categories:

  • MCC 5499 – Miscellaneous Food Stores: Specialty Foods & Dietary Supplements - ideal for health-food markets and supplement shops selling kratom capsules, powders, teas and extracts.
  • MCC 5999 – Miscellaneous and Specialty Retail Stores - a catch-all code for niche or mixed-product retailers when no more specific category fits.
  • MCC 5993 – Cigar Stores & Stands - used by smoke shops that carry kratom alongside tobacco and vape products.

Drug and pharmacy codes such as 5122 and 5912 don't fit kratom. They're meant for pharmacies and drug wholesalers, and using them can get an account flagged.

Note: The final MCC code that is assigned to your business may be different based on the acquiring bank or processor. Always confirm your code directly with your payment provider to ensure proper fee application and compliance.

Why choose Adaptiv Payments for kratom merchant services

Meeting the Needs of High-Risk Industries Like Kratom

Industries with heightened scrutiny such as Kratom demand payment processing solutions built for volatility and shifting regulations. Adaptiv Payments specializes in high-risk payment processing and leverages deep relationships with domestic banks and financial institutions to deliver Kratom merchant accounts that comply with stringent data security and regulatory standards. From navigating legal issues to supporting high volume transactions, our tailored approach addresses the unique challenges of Kratom vendors and other high-risk product sellers, so you can focus on growing your business with confidence.

Kratom Services and Products We Serve

We have on-the-ground experience with Kratom and we know that services and products vary greatly in this space. We have an expert team specializing in kratom regulation and compliance that can serve these areas and more:

  • Raw Stems & Roots
  • Leaf Powder
  • Capsules & Pills
  • Concentrated Extracts
  • Tea Infusions
  • Ready-to-Drink Beverages
  • Kava Bar Offerings

Stay compliant and keep chargebacks low

Banks look at more than your payments. They check your labels, lab results, marketing and where you ship, and whether your disputes stay under the card networks' limits.

  • Federal status

    Kratom isn't federally scheduled. The DEA announced in July 2026 that it intends to schedule 7-OH above a set threshold, so keep 7-OH low and labeled.

  • State bans

    Kratom is banned in Alabama, Arkansas, Indiana, Vermont, Wisconsin, Louisiana, Connecticut, Kansas and Tennessee, with an emergency ban in Massachusetts. Block them at checkout.

  • Labels & age limits

    Many states require buyers to be 21+, labels showing mitragynine and 7-OH content, and 7-OH under 2% of the alkaloids.

  • Health claims

    Don't claim kratom helps with pain, anxiety or opioid withdrawal. The FDA sends warning letters over those claims, and Visa bars drug-like marketing.

  • Shipping

    UPS and FedEx don't accept kratom packages. Ship with USPS, and only to states where kratom is legal.

  • Lab testing

    Test every batch for alkaloid content, heavy metals and microbes, and link the results on your product pages.

Kratom merchant account FAQs

Kratom processing basics7

What is a Kratom Merchant Account?

A Kratom Merchant Account is a high-risk payment processing account that allows you as a kratom vendor to accept credit and debit card transactions - while providing special underwriting, risk monitoring, and compliance support.

Why is a special high-risk kratom processing account important?

These accounts are important to your company's health because they provide the extra underwriting, fraud controls, and compliance support needed to process online kratom sales that standard merchant accounts often won’t allow.

Is kratom legal to sell online?

In most states, yes. Kratom isn't federally scheduled, but several states ban it and many others set age, labeling and testing rules. You can sell online as long as you block shipments to states that ban it and follow the rules in the states you ship to.

Can I use Stripe, Square or PayPal for kratom?

Not reliably. Stripe prohibits products designed to mimic drugs, including kava, and nutraceuticals that make harmful claims. Square has said it doesn't allow kratom, and PayPal limits accounts under its drug and consumer-safety rules. Kratom sellers usually get frozen once volume grows.

Can I sell kratom on Shopify?

Yes, with a third-party payment gateway. Shopify Payments follows its processor's prohibited list, so kratom stores connect an outside merchant account instead. We set that up for you.

What MCC do kratom businesses use?

There's no kratom-specific code. Most kratom sellers process under MCC 5499 (specialty food stores) or 5999 (miscellaneous retail), and smoke shops use 5993. Drug and pharmacy codes like 5122 and 5912 are the wrong fit.

Do you work with kava bars and kava products?

Yes. We approve kava bars, kava teas and kava products. Stripe prohibits kava by name, so many kava businesses come to us for a dedicated merchant account.

Getting approved4

What do I need to get a kratom merchant account?

Your business documents, bank and processing statements, third-party lab results for each batch, product labels showing mitragynine and 7-OH content, and a website with a 21+ age gate and no health claims. Blocking banned states at checkout helps too.

Can a new kratom vendor get approved?

Yes, if your products are lab tested and your website is compliant. New vendors without processing history may start with lower monthly limits or a reserve that comes down as you build history.

Can I get approved if another processor shut me down?

Often, yes. Many kratom vendors come to us after Stripe, Square or PayPal closed their account. We look at why it happened and what's changed. We also work with merchants on the MATCH list.

Do you work with kratom wholesalers and private label brands?

Yes. We approve importers, wholesalers, private label brands and fulfillment companies, as well as online stores and retail shops.

Kratom laws and compliance5

Which states ban kratom?

As of September 2026, kratom is banned in Alabama, Arkansas, Indiana, Vermont, Wisconsin, Louisiana, Connecticut, Kansas and Tennessee, and Massachusetts has an emergency ban. California doesn't allow kratom in food or supplements, and some cities and counties have their own bans. Rhode Island made kratom legal again in 2026. The list changes often, so check it before you ship.

What is the Kratom Consumer Protection Act?

It's a model law many states have adopted. It usually requires buyers to be 21+, labels that show mitragynine and 7-OH content, 7-OH under 2% of the alkaloids (1% in some states), and no synthetic alkaloids or contaminants.

What's happening with 7-OH?

The FDA recommended scheduling 7-hydroxymitragynine (7-OH) in 2025, and in July 2026 the DEA announced it intends to temporarily schedule 7-OH above a set threshold. Several states already ban 7-OH products. Keep 7-OH low and on your labels, and watch the federal rule.

Can I say kratom helps with pain or opioid withdrawal?

No. The FDA has sent warning letters over pain, anxiety and opioid-withdrawal claims, and Visa bars products marketed as working like drugs. Describe your products plainly and link your lab results instead.

How do I ship kratom?

Use USPS, and only to states where kratom is legal. UPS and FedEx don't accept kratom packages. Block banned states at checkout so orders never ship there.

Rates, reserves and chargebacks5

Is there a setup fee?

No. There are no setup fees or application fees.

Will I need a reserve?

It depends on your history and how you sell. New vendors and subscription-heavy stores may carry a rolling reserve. Merchants with clean processing history often start with a low reserve or none.

What chargeback ratio will get my account shut down?

Visa's VAMP program flags merchants at a 1.5% fraud-and-dispute ratio with at least 1,500 disputes and fraud reports in a month, and Mastercard starts at 1.5% and 100 chargebacks. Banks usually act well before that, so aim to stay under 1%.

How do I reduce chargebacks for my kratom store?

Use a billing descriptor customers recognize, send order and shipping emails, make cancelling a subscription easy, and refund quickly when a customer asks. Chargeback alerts let you refund before a dispute becomes a chargeback.

Can I sell kratom on subscription?

Yes. We approve subscribe-and-save programs. Get clear consent at signup, send renewal reminders and make cancelling easy to meet Visa's rules and state automatic renewal laws.

Still have questions?

Reach out and our team will get you a plain-English answer.

Contact us

Getting Started with Your Kratom Merchant Account

Kick off your Kratom merchant account application in minutes. Simply provide your First Name, Last Name, Email Address, Phone Number, and bank account details to secure fast approvals and transparent pricing. Once approved, you’ll be ready to accept credit card, debit card, and eCheck payments effortlessly.

Get Started Today

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