Travel Industry Solutions

Secure Travel Agency Payment Processing

If you operate a travel agency, booking site, or lodging company, you’ve likely felt the frustration of trying to find reliable travel agency merchant account. Traditional processors often view travel businesses as high-risk, making approval a challenge. That’s where Adaptiv Payments steps in. We handle all the regulations, allowing you to focus on your customers and start accepting debit card and credit card payments without a hitch. Our payment processing solutions are tailored just for travel businesses, meaning you’ll enjoy seamless, reliable online transactions from the moment you’re set up. At Adaptiv Payments we offer travel businesses these industry leading solutions:

✈️ Decades of travel payment processing experience

🔒 Chargeback Protection

✨ Fast approval and application process

💸 The best processing rates

$0
The Visa company logo.The Mastercard company logo.The Discover company logo.The American Express company logo.The Citi Bank company logo.The JCB company logo.
The Visa company logo.The Mastercard company logo.The Discover company logo.The American Express company logo.The Citi Bank company logo.The JCB company logo.
The Visa company logo.The Mastercard company logo.The Discover company logo.The American Express company logo.The Citi Bank company logo.The JCB company logo.
The Visa company logo.The Mastercard company logo.The Discover company logo.The American Express company logo.The Citi Bank company logo.The JCB company logo.
Travel Payments

What is a Travel Merchant Account?

What your travel agency needs to know

In the world of payment processing, certain businesses are considered "high-risk" for an array of reasons. These reasons include higher chargeback rates, increased fraud rates, subscription-based billing, long fulfillment times, and more. Timeshares, tour operators, vacation rental platforms, and luxury travel specialists are just a few of the types of companies that can feel the negative effects of not having the appropriate merchant account for their industry. Travel merchant accounts are specialized payment processing accounts that accept payments for travel services and provide merchants with tools to minimize chargebacks and fraud.

Think of a dedicated travel merchant account as more than just another payments tool, it's like having a teammate who really gets how travel works. Imagine you’re booking a vacation months in advance or scrambling to secure a last-minute deal, our travel merchant accounts let you hold off on capturing payments, tweak how long authorizations remain valid, and fine-tune risk settings to match your business. This approach helps you avoid unnecessary declines and keeps the checkout experience smooth for your customers. The outcome is fewer complications and increased confidence for travelers booking with you. In travel, goodwill is everything and getting payments right can turn a first-time customer into someone who keeps coming back.

A diagram depicting travel payments being high risk

Travel Agencies are Considered High-Risk Businesses

Travel is often considered high-risk in the eyes of traditional payment processors. To make sense of this, here are some of the most common reasons that this is the case:

  • Intangible, Delayed Delivery - When customers buy a hotel stay, airline ticket, or tour package months in advance, there's a long time between purchase and actual service. That delay makes it easier and more common for travelers to dispute or chargeback once the trip date arrives or circumstances change.
  • High Cancellation & Refund Rates - It's common for travelers to cancel or change plans last minute.
  • Seasonality & Cash Flow Variability-Many tour operators and agencies have peak seasons, think summer vacations or ski trips, followed by slow months. The uneven cash flow can lead to sudden spikes in transaction volume which processors do not like.
  • Cross-Border Transactions & Currency Conversions - Selling international airfare or lodging means handling multiple currencies and cross-border payment rails. That increases fraud possibility and makes dispute resolution more complex, so processors charge higher rates or categorize travel as high risk.
  • Refund Policies - The nature of travel makes refund policies a tough task to tackle. This contributes to higher chargebacks and less trust from banks.

As a travel merchant you need someone one your side. At Adaptiv Payments we handle all the high-risk stuff for you, so you can focus on growing your business and connecting with new customers.

A CBD dropper with hemp oil inside

Why Adaptiv Payments Is the Perfect Partner for Your High-Risk Travel Merchant Account

Adaptiv's travel experts are ready to help

Competitive Rates & Low Processing Fees

We offer industry-leading rates for travel merchant accounts. This means more money that can go in your pocket or back into your business. We have no hidden fees or transaction fees so you know exactly where your money is going.

Payment Partnership

We are more than just your payment processor. At Adaptiv we partner with merchants and guide them to success. Out travel experts are here to help you at every turn. Sign up with Adaptiv today to start accepting credit card transactions and never worry about payment processing again.

Various Payment Methods & Payment Options

A travel payment gateway from Adaptiv provides multiple options for your customers to make payments. Your clients can pay with all major credit cards, including Visa, Discover, MasterCard and American Express. You can also take PIN-Debit, gift cards, EBT, e-check, and more.

High-Volume & High-Ticket Processing

If you operate a high-risk business that requires high-volume processing, our specialized merchant services are designed to meet your needs. We understand that high-risk businesses have specific problems, and we offer custom solutions that ensure stable and reliable payment processing.

Multiple Currencies

Our multicurrency and international processing solutions are crafted just for high-risk merchants looking to expand their global reach. We provide the flexibility to accept payments in many different currencies, making sure your customers have a seamless checkout experience, no matter where they are located.

Security & Fraud Prevention

Our payment systems ensure full PCI compliance, keeping your customer payment data safe. We also provide real-time advanced chargeback mitigation to protect you from lost income. Avoid fraud with our suspicious activity filters.

Travel and Transportation MCC Codes Explained

Think of Merchant Category Codes (MCCs) as simple labels that tell payment networks exactly what kind of travel business you run. Below is an rundown of the most common MCCs you’ll encounter in the travel industry.

  • 3000: Airlines (Air Carriers)
  • 3005: Air Courier
  • 3006: Airports, Flying Fields, Airport Terminals
  • 3011: Tourist Attractions & Exhibits
  • 4111: Local/Suburban Commuter Passenger Transportation
  • 4112: Passenger Railways
  • 4121: Taxicabs & Limousines
  • 4131: Bus Lines (including Charters & Tours)
  • 4141: Local/Suburban Transit (City/Subway/Metro systems)
  • 4411: Cruise Lines
  • 4722: Travel Agencies & Tour Operators
  • 4723: Package Tours
  • 4784: Tolls & Bridge Fees
  • 7011: Hotels, Motels & Resorts
  • 7012: Timeshares
  • 7013: Campgrounds, Trailer Parks & Recreational Camps
  • 7032: Sporting & Recreational Camps
  • 7512: Automobile Rentals (Car Rental Agencies
  • 7513: Truck Rental & Leasing Services
  • 7523: Parking Lots & Garages (Public Parking)
A shield that has a plane and a check to symbolize stability

More Reasons to Choose Adaptiv as The Best Travel Payment Processor

We make taking payments as a travel merchant easy because we understand the unique challenges of travel companies. See why we are the number one provider of online payments in travel agency payment processing:

Fast Application and Excellent Customer Service

Skip lengthy paperwork and approval delays. With Adaptiv, you can fill out a streamlined application in minutes. Our underwriters review your information quickly, so you’ll be up and running, and accepting bookings, in no time.

Multi-Currency Solutions

Sell globally without friction with Adaptiv travel merchant services. We offer built-in support for dozens of currencies, letting you display prices in your customer’s local currency and settle in your preferred home currency. This removes confusion at checkout and extends your reach to international travelers.

Expert Travel Team

Business owners shouldn't need to worry about high-risk payment processing and with us you’re never on your own. Our dedicated travel industry specialists understand the nuances of cruise bookings, tour packages, and airfare transactions. When questions arise, whether it’s handling chargebacks or optimizing your gateway settings, our team is just a call or chat away.

Virtual Terminal & Mobile Payment Support

Imagine having the freedom to take a travel booking anytime, anywhere; no website or complex integrations and setup needed. Adaptiv’s High-Risk Travel Virtual Terminal gives you that ability. Simply log in through your browser, enter in your guest’s card details, and you’re all set even if it’s a last-minute reservation and on-the-go with. We offer the ability to pay from various mobile devices to make your life easier. You can hold off on accepting funds until the trip is confirmed, and thanks to built-in multi-currency support and variable hold times, you’ll see fewer declined payments and face less fraud risk. This terminal is designed with travel merchants in mind and whether you’re a tour operator, vacation rental host, or travel agency, our team knows exactly how to keep your bookings operating efficiently.

High-risk industries are tough to navigate but with Adaptiv we understand your business needs and you're in good hands!

What Our Travel and Transport Clients Say About Our Credit Card Processing Solutions

See why so many people choose Adaptiv as their credit card processing company.
"Got us up in running fast, couldn't recommend more."
CA

Chance Almalfi

Abrod LLC

"Application process was quick and easy, paul is a great rep there!"
LK

Lucas Kivett

Worldwide Innovations Inc.

"Great provider for anyone looking for a stable payment processing account"
KR

Katie Renwall

The Melting Pot

Apply for Your Travel Merchant Account

Low or high, your risk level won't stop you from getting a fast and easy approval in the travel industry. We accept and provide for a number of industries and various business models as their sole merchant services provider.

$0
Get Started Today