Is Shop Pay Safe? | Guide and Reviews

A cell phone is displaying an email from Shopify.
Payment Processing Expert | More
With the rise of online fraud and concerns about data integrity, consumers frequently ask, “Is Shop Pay safe?” Thankfully, the answer is yes.
Shopify store owners can enable payments through Shop Pay, which is the platform’s integrated payment solution.
Shop Pay’s accelerated checkout experience enables customers to store their payment and shipping information in a secure database. This way, they don’t have to input their banking details repeatedly; any store that accepts Shop Pay will already have the information. This also allows for more flexible payment options like monthly installment payments.
Account holders can be assured that Shop Pay works to reduce their risk of fraudulent transactions. It is PCI compliant, meaning it uses next-level encryption to obscure your bank account information both during a transaction and while at rest. Two-factor authentication, like an SMS verification code, also ensures that customer transactions are verified.
This article discusses how Shop Pay options compare to other third-party payment gateways in terms of safety and security. Additionally, we’ll provide expert security tips for online store owners so that they can keep both their store compliant and their customers safe.
Understanding the Security Features of Shop Pay
Multiple security factors enable Shop Pay to safely store and transmit information, which include the following.
Encryption: By using an algorithm and a secret key, encryption tools will scramble sensitive information. It can only be decoded by using the correct key. In other words, if information is collected during transmission, hackers would not be able to use it.
Tokenization: Similar to encryption, tokenization turns sensitive payment data into a unique token, with the real information hidden in a secure token vault.
Two-Factor Authentication: This requires the account owner to sign into another device and confirm that they meant to authorize the payment.
PCI DSS Compliance: Payment Card Industry Data Security Standard (PCI DSS) is the cybersecurity standard used in the credit card processing industry. It requires companies to securely store information, maintain firewalls, and test networks to ensure their security.
Vendors and consumers may want to know about Shop Pay vs. other common tools, like Apple Pay or credit cards.
Apple has some proprietary tools that are unique to iPhones, such as the Device Account Number (DAN), which is a special security chip in Apple devices that stores the 16-digit number on your credit card. Since anyone can use the Shop App regardless of their phone type, Shop Pay doesn’t have this feature.
Credit cards also have different security features, including a chip that generates a unique code for every transaction. Additionally, a CVV or CVC number can provide added security, but it’s not as secure as two-factor authentication.
| Shop Pay | Apple Pay | Credit Cards | |
|---|---|---|---|
| Encryption | Yes | Yes | Yes |
| Tokenization | Yes | Yes | Yes |
| PCI DSS Compliance | Yes | Yes | Yes |
| Multi-Factor Authentication (MFA) | Yes | No | No |
| Biometrics | No | Yes | No |
| Device Account Number (DAN) | No | Yes | No |
| Chip | No | No | Yes |
| CVV/CVC | No | No | Yes |
While the app does not have the exact same features as other payment methods, Shop Pay meets or exceeds all modern eCommerce standards, making it an excellent choice for a preferred checkout method.
Is Shop Pay Safe for Online Shopping?
Yes, Shop Pay is a safe payment solution because of its PCI DSS compliance, encryption, and two-factor authentication requirements, which securely save payment information and expedite any Shopify store’s checkout process.
Shop Pay enables customers to store their data on a highly secure platform, which then autofills banking information each time they purchase from a Shopify store. By autofilling Shop Pay data, the application reduces human error and prevents phishing exposure.
Unlike some other digital wallets, Shop Pay requires two-factor authentication for any transaction. This ensures that the secure checkout process has one final step: ensuring that the buyer is the one pressing the Shop Pay button.
Additionally, merchants that use Shop Pay do not have access to your private information. Everything goes through the Shopify payments section and is never stored on an individual merchant’s server. This further reduces the risk of phishing or fraud.
Shopify is a trusted global eCommerce provider operating in over 175 countries, which further strengthens Shop Pay’s credibility with both consumers and merchants. While no payment provider is entirely immune to potential data breaches, Shop Pay has some of the highest consumer protections available in eCommerce.
How to Maximize Security with Shop Pay
While using Shop Pay is considered quite safe, improving your personal security will make online transactions even safer.
Update Browser Software: Browsers and servers communicate with one another using Transport Layer Security (TLS), which is the modern version of Secure Sockets Layer (SSL). This process uses a “handshake” between the browser and server, where they agree on what keys and protocols to use. If your browser is out of date, its TLS may not be as secure, so ensure you’re always using the most recent version of your preferred browser.
Don’t Use Shop Pay While on Public WiFi: Hackers may be able to find information about your store and banking details. Use private, password-protected WiFi when shopping.
Consider Using a VPN: Shop Pay encrypts and tokenizes your credit card details so that they are less vulnerable. However, a Virtual Private Network (VPN) adds an extra layer of security.
Use Strong Passwords for All Accounts: Always use different passwords for all your banking and shopping accounts. Regularly use tools like Google Password Manager to check whether any of your passwords have been compromised.
Check Your Transactions: Regularly visit the Shop Pay section of your Shop app and check whether there are any unusual transactions, particularly for Shop Pay installments you don’t remember signing up for.
Enable Fraud Alerts: This can ensure there have been no unauthorized uses of your cards.
Combining personal diligence with Shop Pay’s robust safety measures can enable you to shop with confidence.
Comparing Shop Pay to Other Payment Methods
Many shoppers use multiple payment tools depending on which platform they are using. However, understanding each of the payment methods and their benefits allows you to select the right one for your needs.
Shop Pay is exclusive to Shopify and offers unique benefits, such as Shop Pay installments with interest-free payments. By incorporating factors like encryption, tokenization, and two-factor authentication, Shop Pay has achieved a Level 1 PCI DSS certificate, which is the highest certification level available.
One of the benefits of Shop Pay for both merchants and consumers is that it is very simple to integrate. Shopify merchants only need to activate Shop Pay, while users simply download the app to have all their payment and shipping details kept on file.
Stripe, accepted at both online and brick-and-mortar stores, is also Level 1 PCI DSS compliant and meets all GDPR standards, which is important for merchants selling in the European Union. Another interesting feature of Stripe is its Bug Bounty program: the company pays ethical hackers to test its infrastructure. This means that its infrastructure is being continually tested.
However, integrating Stripe requires more technical knowledge, which can potentially lead to security risks during the setup process. Users may also not be able to pay installments for certain purchases.
Traditional payment methods like credit cards, debit cards, and eChecks are more varied. All of these are also required to be PCI DSS compliant, but they may not be available in every world region. Credit cards offer an accelerated checkout process and installment payments compared to debit cards, but they may also have higher transaction fees.
Different providers may use customer data in various ways, such as selling user information to third parties, which can increase security risks.
| Shop Pay | Stripe | Traditional Payment Methods | |
|---|---|---|---|
| Payment Installments | Interest-free installment payments | May be available, but terms vary | Not typically available |
| Global Reach | Used in Shopify stores across 175 countries and 130 currencies | Over 30 countries and 135 currencies | Varies by provider |
| Ease of Use | Simplified for Shopify users | Requires technical setup | Manual entry often required |
Shop Pay benefits a larger range of merchants and consumers thanks to its seamless integration and user-friendly platform. It is a great choice for anyone who wants to run a Shopify store.
However, Stripe may be a better choice for merchants with a high average order value, large transaction volume, or global reach. It also has features that appeal to high-risk industry sectors, such as AI scanning to determine if future purchases are legitimate based on a user’s prior activity.
Both Shop Pay and Stripe offer advantages over traditional payment methods for online purchasing, as they are online-native choices.
Expert Tips for Safe Transactions with Shop Pay
While Shop Pay has many next-level security features like encryption and tokenization, it is also up to users to protect their online transactions. You can avoid many of the most serious online dangers through smart security practices.
Phishing is when hackers attempt to steal sensitive information by setting up fake pages pretending to be legitimate companies. Shop Pay protects your card info automatically, but you should double-check that the merchant’s URL is correct and that there is a security padlock next to the URL.
Credit cards have stronger fraud protection than debit cards, making them a better option for Shop Pay. You should also shop through secure connections and never use public WiFi when shopping.
To summarize:
- Shop Pay encrypts your card details.
- Check URLs before entering payment details.
- Don’t open suspicious emails.
- Use credit cards.
- Use secure networks and set up a VPN if needed.
Conclusion
Shop Pay is a modern and secure payment platform with robust security measures, including PCI DSS compliance and high encryption standards. However, you can further protect yourself by practicing good digital hygiene. To learn more, explore Adaptiv Payments’ other guides on secure payment gateways and digital safety practices.
The Benefits of Using Shop Pay for Merchants
Integrating Shop Pay into your active online website is simple and easy, but it has significant benefits for your overall cash flow and the shopping experience. These include:
- Improved customer trust
- Faster, safer transactions
- Automatic PCI compliance
- Additional payment options, like Shop Pay installments
- Lower cart abandonment
- Stronger checkout conversions
When both sides of a transaction are protected with the highest level of data security, everyone can shop with ease.
The Role of Shop Pay in the Future of Digital Payments
Shop Pay has been an early adopter of secured, tokenized, and mobile-first payments. It, along with others like PayPal, Apple, and Google Pay, has continued to advance its security protocols and prevent fraud.
Other companies, like Google and Apple, have recognized the value of biometric authentication, such as Face ID or fingerprint. As of now, Shop Pay only uses SMS verification, but it may add this feature to stay competitive. Additional integrations, like AI fraud detection, may make Shop Pay even safer in the future.
FAQs about Shop Pay Safety
How does Shop Pay protect my credit card information during checkout?
Sensitive information is encrypted and tokenized during checkout to prevent fraud.
Can Shop Pay be hacked, and what security measures prevent it?
Unfortunately, any platform can be hacked. However, Shop Pay has a Level 1 PCI DSS certificate, meaning it has some of the strongest protections in the industry.
Is Shop Pay safer than PayPal or Apple Pay?
All three are very secure. Regardless, Apple uses biometrics, which adds an extra layer of trust when you shop online.
Does Shop Pay store my financial information permanently?
No. You can delete any information you don’t want to share from your Shop Pay app.
What should I do if I suspect unauthorized activity on my Shop Pay account?
Unauthorized Shop Pay installment payments should be reported to Affirm through their confidential form. For other concerns, email help@shop.app with proof of the unauthorized online shopping.

